Deposits and Insurance

High Value Rentals

If you would like to rent equipment over $10,000 in replacement value for your first rental, you will need to speak with one of our specialists. They’ll guide you through the Application, Insurance and Deposit process for high value rentals.

Additional Verification Requirements

Depending on the value of the equipment, the nature of the request, and other business factors, in our sole discretion we may require one or more of the following from you:

• Trade References
• Additional Identity Documents
• Deposits for the replacement value
• Other information or security

Authorization Deposits

Authorizations are used in the payment card industry to reserve money from your card for charge or for release later. Pro Photo Supply keeps those funds reserved for the entire length of your rental. Once your rental is returned in good working order we’ll void the Authorization and this will release the hold on your money. Sometimes your financial institution will hold funds longer. If they decide to do that, you’ll need to reach out to them to resolve it.

Deposits

You can choose to make your deposits using a payment card. If you choose to make deposits in this way, please know that unlike an Authorization, a refund for a charge on your card may not be completed until the end of your billing cycle, as those terms are set by your payment card company.

Your Certificate Of Insurance must:

• Name Pro Photo Supply as the Certificate Holder, Loss payee, and additional Insured (Liability), and specifically call out leased/rented photo/video equipment.  
• Cover for loss, theft, and damage in a dollar amount equal to or greater than the stated replacement value amount. 
• The certificate must be valid for the entire date range of the rental.

Please allow up to 24hrs for us to verify and accept COI. Insurance certificates should be emailed to rental@prophotosupply.com

(Note: We do not accept Certificates Of Insurance from on demand insurance companies such as : Insuremyequipment.com, Thimble, or other on demand services).

Pro Photo Supply reserves the right to require additional insurance above and beyond the replacement value amount of the equipment in its sole discretion.  In the event of a cancelation of a Certificate of Insurance during the rental period, the customer must immediately return the equipment or may be charged for the entire replacement value amount.